Yes, if you’re familiar with the Builder. However, since the platform offers advanced features and flexible configurations, it is advisable to have an experienced colleague assist with the initial setup. If you're new to the platform, consider engaging MTPC’s support to ensure a smooth and effective result.
 

You can consult MTPC by providing your website’s structure and draft content. This will help MTPC better understand your needs and streamline the redevelopment process.
 

Yes, a collection of training videos is available to help users learn the platform’s features—including creating pages, customizing layouts, and adding content. You can find them in the Technical Support section.
 

Yes. However, since technical support is not provided for external developers, we recommend consulting ITSO to ensure your developer has the necessary skills and familiarity with the platform.
 

Yes. If you’d like to suggest a new feature or module, contact ITSO. They’ll assess whether it can be supported within the platform’s framework.
 

For technical issues (e.g., access problems or system errors), contact ITSO. For design-related questions (e.g., layout or styling), reach out to MTPC.

Consult ITSO before making any changes. They’ll evaluate your current setup and guide you through a safe upgrade process.
 

No. All sites built with the HKUST Website Builder must be hosted on university-approved infrastructure to ensure security, compatibility, and centralized support.
 

The production time depends on your content and design needs. Using the standardized template typically speeds up the process. MTPC can provide a more accurate estimate after reviewing your project requirements.